UPS Trackpad ®

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FAQs
The following are some answers to frequently asked questions (FAQs) regarding Trackpad. If you do not already use Trackpad to manage your parcels with confidence and have a question about the Trackpad system, email trackpadteam@ups.com.

Note: If you are a current Trackpad user with questions about the system that are not answered below, please login to our client portal, where you will find extensive technical support material and contact information.
Common Questions & Answers
Next Steps

United States
1.866.229.4310
(toll free)

trackpadteam@ups.com